Managing Balances

Naewe provides your organisation with the ability to transfer funds between two Business entities and to convert balances from one settlement currency to another within a single Business entity. In the new dashboard, both actions live in the Create menu in the top bar (previously the "Balance management" section).

Internal transfer

To transfer funds between different Businesses within your organisation:

1. In the top bar, open the Create menu and select Internal transfer.

2. Fill in the form:

   • Transfer ID — allows matching between the record in your CRM and Naewe.

   • Source business — the Business you want to transfer funds from.

   • Destination business — the Business you want to move the funds to.

   • Amount — the currency and amount you would like to transfer.

3. Click Review, check the summary, and confirm.

You can view the details of the transaction by opening Transactions in the sidebar and choosing Internal transfers.

Balance conversion

To convert between available settlement currencies for any given Business:

1. In the top bar, open the Create menu and select Balance conversion.

2. Fill in the form:

   • Business — the Business entity whose balance you want to convert.

   • Debit amount — the currency and amount to convert from.

   • Credit amount — the currency to convert into.

3. The form shows the current exchange rate and the balances after conversion. Use Lock rate to fix the displayed rate for a short window while you confirm.

4. Review and confirm to execute the conversion while the locked rate is valid.

You can view the details of the conversion by opening Transactions in the sidebar and choosing Balance conversions.