Accepting Crypto Payments (Deposits)

Naewe lets your organisation receive cryptocurrency payments from your end-users or business partners. You accept a payment by creating a crypto payment (previously called a "crypto deposit" payment link) — either in the Dashboard or via the API. There are two types: one-time and reusable.

The end-to-end flow is:

1. You create a crypto payment for a Business entity.

2. The payer opens the payment link and is guided through the checkout.

3. The payer sends the cryptocurrency.

4. Naewe credits your balance with the funds, converted to the settlement currency of your choice.

The crypto payment is governed by the payment configuration of the Business entity — for details, see Setting up a Business.

Creating a crypto payment

The following steps create a one-time crypto payment via the Dashboard. The API approach follows a similar flow.

1. In the top bar, open the Create menu and select Crypto payment. (In the old dashboard this was "Crypto deposit" in the Billing section.)

2. The form has two steps — Enter info and Review info. Under Base:

   • Payment ID — an identifier that lets you match the record between your CRM and Naewe.

   • Business — the Business entity the payment is for.

3. Under Details:

   • Payment type — choose One-time (a single transaction that can expire) or Reusable (multiple transactions, never expires; see Reusable Payment Links).

   • Rate type — Fixed or Floating. Fixed is not available for reusable payments.

   • Display amount — set the display currency and the amount the payer should pay. If you set only the currency, the payer chooses the amount at checkout.

   • Language — the language the checkout is shown in.

   • Expiration — how long a one-time link stays valid. Reusable payments never expire.

   • Redirect URL and Redirect mode (optional) — where to send the payer after payment, and how that URL is opened.

4. Click Review, check the summary, enter your 2FA code, and confirm. If your 2FA isn't enabled yet, see Two-Factor Authentication.

5. On the success screen, copy the payment link and share it with the payer.

In the most common B2C setup, the payment link is generated via the API and opened automatically on your website, usually in an iFrame.

Deposit checkout flow

Once a payment link is opened, the system guides the payer through these steps:

1. Select the cryptocurrency to pay with. The checkout shows an indicative amount in each cryptocurrency at current exchange rates. If the cryptocurrency is supported over multiple networks, the payer selects the network.

2. Click "Continue" to confirm the selection and accept the Terms and Conditions.

3. Copy the receiving wallet address and the amount from the checkout page.

4. Open your crypto wallet and send the funds (see the next section).

5. Once the payment is received, the checkout updates to reflect the successful deposit.

Transferring funds

The exact steps depend on the payer's wallet. Many users hold funds at a crypto exchange, so this example uses Binance; the flow is similar with other wallets.

1. Log in to the wallet.

2. Open the Fiat and Spot (Deposit and Withdraw) page.

3. Select the cryptocurrency and click Withdraw.

4. Select the appropriate network if needed.

5. Copy the receiving address and the target amount from the checkout page. Some exchanges (e.g. Binance) deduct the blockchain fee from the entered amount; others (e.g. Coinbase) add it on top.

6. Review and confirm with the wallet's own verification. The deposit is sent to the blockchain.

Once the blockchain confirms the deposit, the checkout page updates accordingly.

Finding a crypto payment or deposit in the Dashboard

1. Open Transactions in the sidebar.

2. Choose the relevant type — Crypto payments (the payment links you created) or Crypto deposits (the funds received against them). In the old dashboard this was done from "Expand business".

3. Filter by Payment ID or the other available filters to find the record.

4. Open a record for full details, including the blockchain transaction — click the Transaction ID to open the corresponding blockchain explorer.

5. Use the Export options (CSV or PDF) when you need to extract the data.