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Setting up a Business

The "Business" entity is at the core of transaction management in Naewe. This guide helps the Admins and Managers of your organisation understand how to use it.

Business entity 101

The "Business" entity captures and streamlines the crypto processing activities of your whole organisation or a segment of it. It encapsulates all the relevant financial information along with configuration about what is allowed and how to handle incoming and outgoing funds.

You can think of a "Business" in three different ways:

  1. A way to segregate different brands. Your organisation may own or manage multiple brands with different names, value propositions, target audiences, or geographical segmentation. In such cases it is often useful to track the financial performance of each brand separately, so you can optimise your money flows and improve your offering.

  2. A way to differentiate the B2C and B2B aspects of a brand or your organisation. You may use crypto payments for your customers (B2C) and have corresponding crypto flows for partners or service providers (B2B). In such cases it is advisable to have separate "Business" entities for B2C and B2B payments, which differ in the nature of transactions: size, frequency, source, risk levels, etc.

  3. A payment configuration. A set of instructions to Naewe on what kind of payments to allow and how to process them.

Creating a Business entity

To create a new Business entity:

  1. Open Businesses in the sidebar — this also shows the current list of Businesses — and choose to create a new Business.

  2. Under Base, input the Name — for example "Brand A - B2B". You'll see this name across the Dashboard, so make it unambiguous.

  3. Supported display currencies — during checkout, your customers specify the deposit amount in a fiat currency. This setting defines which fiat currencies are available to them (e.g. their local currency, their account balance currency, or the invoice currency).

  4. Deposit currencies and networks — select which supported cryptocurrencies and networks are available to your end-users for deposits. If you are not sure what to choose, it is optimal to add all.

  5. Crypto deposit settlement currency — once a crypto deposit is received, the funds are automatically converted into this currency.

  6. Callback URLs — if you use Naewe programmatically via the API (not just manually via the Dashboard), set the callback notification endpoints for crypto payments (deposits), crypto withdrawals, and crypto withdrawal approvals. For details, refer to the integration guide provided by our team and the Callback API documentation.

  7. Under Advanced:

    • Refunds — by default, overpaid amounts and follow-up payments against the same payment link are credited without refunds. If your business or regulatory requirements demand otherwise, enable Refund overpaid amount and/or Refund follow-up deposits; otherwise it is optimal to leave the defaults untouched.

    • Blockchain fee paid by — choose who covers the network fees for crypto withdrawals from this Business. By default the end-user covers them; switch this if you want the merchant to cover them instead.

    • Fees / Processing mode — configuration related to how processing fees are applied for this Business. The exact rules may depend on your specific agreement with Naewe; if in doubt, talk to your Account Manager.

  8. Click Review, check the summary, and confirm to create the Business.

The crypto deposit settlement currency is chosen once, during creation, and cannot be modified after the Business entity is created. If you need to hold balances in another settlement currency, either convert the existing balance or create another Business entity.

Editing a Business entity

For accounting reasons, an existing Business entity can be modified but not deleted:

  1. Open Businesses in the sidebar.

  2. Find the desired Business entity manually or via search.

  3. Edit the Business and adjust the settings as needed.

  4. Review the changes — modified fields are highlighted — and confirm.

If you misconfigured something that cannot be changed (for example, the settlement currency): create a new Business with the correct configuration, stop using the old one for new payments, and run down or transfer remaining balances per your internal process.